FREQUENTLY ASKED QUESTIONS
When ordering a natural wood product, it's important to remember the actual product may vary in appearance from images seen online. Natural wood is an organic material with variations in color, grain pattern, and texture. These natural features are influenced by factors such as a tree's age, growing conditions, and processing methods. Additionally, finishing, lighting conditions, an screen color settings all can impact the way the product appears in images.
Your order confirmation will be available online and your final receipt will be processed by email after your order along with a shipping confirmation and BOM for your order.
We do not accept returns for any goods sold.
Yes, all products we advertise will be restocked as soon as possible. If you have an immediate need please contact us to discuss the quantity and timeframe in which you need such material. We will do everything we can to meet your needs.
Your order may be shipped to anywhere within the US, or to any port for international shipments. Contact us about shipping options, recurring delivery routes, and direct to job site deliveries.